- Returns - We do not accept returns of delivered items, If the customer is not happy with the product quality, they can raise an issue by contacting us at 9258043530 or urbandukan@gmail.com and send us the images of the product, if found genuine we will initiate the full refund.
- Exchanges - The company doesn't allow to change the product after the item is delivered.
- Refunds - In case the order has not been delivered, the company will refund the amount to the customer within 48 hours.